Technical Content Creator

San Francisco, CA
Full Time
Mid Level

Headquartered in San Francisco, California, with offices in Stuttgart, Germany, Shaper was founded in 2012 with a mission of making precision cutting easy and accessible to craftspeople everywhere. In pursuit of that goal, Shaper developed Origin, the world's first handheld CNC router. Today, Shaper supports thousands of woodworkers and craftspeople around the globe with an expanding range of hardware and software tools that are designed to intuitively meet users' creative needs.

We’re looking for an engaging technical content creator and trained woodworker with at least three years of experience.  

About this role: As a technical content creator at Shaper you’ll be focused on both strategically creating an awareness of Shaper’s products within key markets, while also generating and hosting tutorials and livestreams for our growing customer base. Drawing on both your skills as a seasoned woodworker, and your innate ability to know what makes “good content,” you’ll be responsible for a steady stream of media finding its way to our social platforms. In coordination with our global marketing team and social media manager, as well as other content creators at Shaper, you’ll use a mix of data and customer feedback to constantly iterate and hone your approach. Being comfortable in front of the camera is key to this role, and twice a month you’ll co-host our livestream Shaper Sessions alongside other Shaper staff.  

Where You'll Work:

You’ll join our team in our workspace in San Francisco's SoMa district. You’ll have access to our 5000 square foot workshop which is fully kitted out with all the woodworking machinery you could ever wish for. This role also requires travel to trade shows, Shaper events, and other customer visits several times throughout the year. 


The Job:

  • Produce a steady stream of engaging technical content for Instagram stories and reels, YouTube videos and more 
  • Research, design, and create new pieces of furniture or prototypes to use as a backdrop for content
  • Document content using basic phone camera setups, as well as working in collaboration with our in-house videographer
  • Co-host our twice monthly livestream, Shaper Sessions  
  • Contribute designs and projects to our collection on ShaperHub
  • Contribute technical support to our community of ambassadors
  • Assist in the production and preparation of our ongoing Woodworking Masterclass series
  • Participate in in-person events and demos across the country with our sales and marketing teams 
  • Create props and other pieces to support ongoing photo shoots
  • Provide regular product feedback and voice of the customer to our internal development team 

You:

  • 3 years of experience as a content creator 
  • Seasoned woodworker with extensive knowledge in the power tool and hand tool space
  • Comfortable in the shop going from an idea and rough sawn lumber to a finished piece 
  • Familiarity with Shaper Origin
  • Fluent with digital design tools (2D, 3D CAD)
  • Deep knowledge and experience documenting work with photos and videos for social media
  • At home in front of the camera
  • Natural ability to break down difficult and complex workflows into layman's terms

Bonus Points:

  • Experience teaching in-person woodworking classes
  • Experience with other CNC or digital fabrication tools
  • Understanding of the North American woodworking industry landscape and key players (brands, magazines, events)   

What We Offer:

  • Flexible vacation and sick leave policy
  • Generous medical, dental, and vision benefits for employee and dependents
  • Generous parental leave
  • 401k plan with matching
  • Employee discounts on Shaper’s products and our partner brands

Important Notes: 

Although we do our best to list everything we are looking for in a candidate, we are very likely missing skills and/or attributes that could make you a great fit for the role. Research has shown that women and other marginalized groups are less likely to apply if they don’t clearly meet every requirement. This means we both might miss out on a great opportunity—it never hurts to take a chance and apply!

Even more experienced than we are looking for in this role? We'd still like to hear from you! Please apply and let's chat.

Salary range is base pay only and does not include potential bonuses nor benefit value. Total comp may be higher or lower depending on experience level and location.

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